WELCOME
TO THE KITTERY WATER DISTRICT
Over A Century Of Delivering Safe, Clean Drinking Water
" From Pristine Reservoirs To Your Tap"
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Over A Century Of Delivering Safe, Clean Drinking Water " From Pristine Reservoirs To Your Tap"
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KITTERY WATER DISTRICT Customer Satisfaction Survey
We, at the Kittery Water District, are constantly searching for ways to better serve our customers! You can help us improve our customer service by completing and returning this survey. Please base your answers on your most recent visit or conversation with the Kittery Water District.
Initial Impression (Telephone Contact) 1) What was the name of the District representative? (If known) ______________________ 2) Was the District representative polite and courteous? ___________ Helpful? __________ 3) If an appointment was made, was it handled efficiently? ___________________________ 4) Was the appointment scheduled at a convenient time for you? _______________________ 5) Do you have any comments or suggestions? _____________________________________ _____________________________________________________________________________ Service Appointment1) What was the name of the District representative? (If known) _______________________ 2) How was the promptness of the District’s representative? On time? __________ Too early? __________ Late? __________ 3) Was he polite and courteous? _________________________________________________ 4) Was he neat in appearance? __________________________________________________ 5) Was he professional? _______________________________________________________ 6) If an explanation was given for a problem, was it clear and understandable? ____________ 7) Do you feel the work was performed efficiently? _________________________________ 8) Do you have any comments or suggestions? _____________________________________ _____________________________________________________________________________ _____________________________________________________________________________ Do you have any other comments or suggestions regarding anything else that pertains to the Kittery Water District? _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________
Name (Optional) _____________________ Telephone # (Optional) _____________________
Would you like a representative to respond back to you? _____ Yes _____ No
Thank you in advance for your anticipated participation in our customer service survey. Please return the survey to Kittery Water District, 17 State Road, Kittery, Me. 03904 |
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Send mail to
GuyHKWD@comcast.net with
questions or comments about this web site.
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